Overview
Organizations depend on accurate data to make informed business decisions, and Human Resources is no exception. To be recognized as a strategic partner, HR must be able to measure and demonstrate the value it brings — not just report on activity. This session goes a step further than most metrics webinars: attendees watch Don build real HR metrics live, using Claude AI, so they leave with a method they can use the next morning, not just a slide about why metrics matter.
This webinar explains how to build an effective HR metrics system that goes beyond basic reporting. Attendees will learn why HR metrics matter, how to select the right measures, and how scorecards and KPIs are used to track the effectiveness of HR initiatives — covering recruiting, training, compensation, retention, absenteeism, and other core HR functions. The session closes with a live demonstration: Don uses Claude to price the true cost of a single employee departure, diagnose a turnover pattern from a raw data export, and build the Human Capital ROI case an HR leader would take to a CFO — showing attendees exactly how to do the same with their own data.
Areas Covered
· Understanding the purpose and value of HR metrics
· Why HR metrics matter to organizational success
· Using HR scorecards to measure performance
· Aligning human capital metrics with business strategy
· Why organizations measure HR performance
· Choosing the right HR metrics and KPIs
· Building an effective HR metrics system
· Common mistakes to avoid when developing HR metrics
· Moving HR from a transactional function to a strategic business partner
· Measuring recruitment and hiring effectiveness
· Evaluating training and development initiatives
· Compensation and rewards metrics
· Employee retention and turnover measurement
· Tracking absenteeism and workforce productivity
· Understanding Economic Value Added (EVA) and HR's contribution to business performance
· Live demo: using AI (Claude) to price turnover, diagnose workforce data, and build the CFO business case
Key Takeaways
· A practical framework for selecting metrics that are relevant, reliable, actionable, and timely
· A one-page HR scorecard template attendees can adapt for their own organization
· A repeatable method for turning raw workforce data into a business case, demonstrated live with AI
